Since you are handling sensitive documents and high-stakes travel plans, your Terms & Conditions must clearly define that you are a service provider, not the decision-maker.

Below is a professional draft for GrabMyVisaX Consultancy Pvt Ltd. You should place this on a dedicated page (e.g., grabmyvisa.in/tac) and link it in your footer.

Terms & Conditions

Last Updated: April 18, 2026

1. Nature of Services

GrabMyVisaX Consultancy Pvt Ltd (hereinafter "the Company") provides professional visa consultancy, profile evaluation, and documentation assistance. We act as a third-party service provider to assist clients in preparing their applications.

2. No Guarantee of Visa Approval

The Company does not issue visas. The final decision to grant or refuse a visa rests solely with the respective Embassy, Consulate, or High Commission. We cannot and do not guarantee the issuance of a visa. We are not responsible for any delays or rejections caused by government authorities.

3. Service Fees & Refund Policy

• Service Fees: Fees paid to the Company are for professional consultancy and administrative processing.

• Non-Refundable Policy: Once the consultancy process has begun or the documentation has been reviewed and prepared, the service fee is non-refundable, regardless of the visa outcome.

• Government Fees: Any fees paid to government bodies or visa application centers (e.g., VFS Global) are subject to their own refund policies and are not the responsibility of the Company.

4. Client Responsibilities

The Client is responsible for providing accurate, truthful, and complete information. The Company is not liable for any rejections arising from forged documents, misrepresented facts, or undisclosed travel history provided by the Client.

5. Limitation of Liability

The Company shall not be liable for any direct or indirect losses, including but not limited to cancelled flights, hotel bookings, or lost business opportunities, resulting from visa delays or rejections. It is strongly recommended that clients do not book non-refundable travel until their visa is approved.

6. Documentation Handling

While we take every precaution to secure your data, the Company is not liable for the loss of documents in transit by third-party courier services or within the premises of government authorities.

7. Jurisdiction

These terms are governed by the laws of India. Any disputes arising from these services shall be subject to the exclusive jurisdiction of the courts in Patiala, Punjab.